Suitable for the following models
For VW Volkswagen ID.4 2021 to 2024
For Audi Q4 e-tron 2022 to 2024
* Please carefully refer to the video to find the correct plug before installing it. When you can't find the correct plug, you can contact us.
Attention!
1. Both Model A and Model B get their power from the rain fall sensor, choose the model based on whether the original cover has a USB port.
2. Not applicable to 2022-2023 Volkswagen ID.4 with Type-C port on the right.
3. If you need a dash cam for Volkswagen ID.6, please contact us.
Plug and Play
No damage to install,various ways to take power. The plug and play cable is sent by default, it takes power from rain fall sensor. If you need to replace the fuse box cable or OBD cable, please contact us before sending.
Easy to install
Just remove the original back cover and replace it with our dashcam and it takes a short time to install.
Perfect fit
1:1 restore the shape of the original car rearview mirror cover, low-key fashion style, perfectly fit your car like the original car accessories.
4K UHD High Resolution
UHD 4K Video Combined with advanced Novatek chip + f/1.6 big aperture lens, Fitcamx dash cam delivers clearer videos up to 2160P resolution. The CMOS sensor can enhance the image performance in every aspect, re-appear more driving details.
Superior Night Vision
Equipped with wide dynamic range technology, the video will be displayed in the best condition,every detail of the video looks amazing. This dash cam can capture every vivid moment clearly even at night,such as license plates and road signs.
Loop Recording & G-Sensor
Seamless loop recording will automatically overwrite the oldest footage with new content when memory card is full. While G-Sensor can detect a sudden collision,save the relevant footage and lock it to file.Keeping you away from disputes.
Comparison of different options
4K Front Only
2K Front and 1080P Rear
4K Front and 1080P Rear
What's in the box?
1× Dash Cam
1× Memory Card
1× Front Cam Cable
1× Removal Pry Tool
1× User Manual
1080P 360° Rotation Rear Camera
(For "2K Dual Cam 64GB" & "4K Dual Cam 128GB", mounts on the rear windshield or facing the cabin.)
Must Know Before Installation
1. Keep the key fob far away from your car.
2. Sit on the passenger side to do the installation (Thers is a sensor in the driver's seat, it may cause an error code.)
3. Carefully find the correct plug as shown in the picture.
4. Place the wire above your index finger and pull the plug out towards up. (Do not pull the plug with a plier)
Q&A
Problem 1:
Apple iphone connection failed
Solution:
1.First, turn off the Cellular Data of the phone settings, and then connect to WiFi.
2. If the phone is connected to the car's CarPlay, you need to turn off the Bluetooth, and then connect the camera WiFi.
3. Check whether the album and network permissions of the App have been opened. (*Album permission is only used to save videos and pictures recorded by the camera into the phone album).
Problem 2:
Android phone connection failure
Solution:
1.After connecting to the camera WiFi, your phone may prompt that you can't access the Internet, please click "Keep Wlan Connection".
2.Close Mobile Data first and then connect to WiFi.
Problem 3:
App cannot save settings (default settings are restored after reboot)
Solution:
After setting the App, please press and hold the power button of the camera to turn off the camera, then press the power button briefly to turn on the camera.
Problem 4:
APP video file is empty, no video is loaded.
Solution:
1.Please open the App settings to format the memory card and then record the video.
2.If the App album still has no video, please insert the memory card into a computer, check whether the memory card is damaged, or not compatible with the camera, if so you need to replace the memory card.
3.It is recommended to use Class10 specification SanDisk/KIOXIA/Samsung memory cards of 32GB or 64GB capacity. (Maximum size supported is 128GB)
Problem 5:
Why doesn't my computer play the videos? Or why is the playback video not smooth?
Solution:
1.We recommend the use of PotPlayer and KMplayer players.
2.If the computer configuration is too low, it may cause the playback to not be smooth, especially for 4K resolution videos.
Problem 6:
Why can't you connect 2 phones at the same time?
Solution:
WiFi only supports connecting one phone at the same time; if another phone needs to be connected, you must first disconnect the WiFi of the first phone.
Problem 7:
Why is the timestamp of the video wrong, or there is no recorded video during some time periods, or there is video when the phone is connected, but no video when the phone is not connected?
Solution:
Please check if the timestamp error is caused by a complete power failure of the camera. After car repair, maintenance or battery replacement, you need to reconnect the camera's WiFi with your phone to synchronize the camera's time with your phone's time. Please regularly check that the camera is working properly.
Problem 8:
What should I do if I forget the WiFi name or password? Solution: Press and hold the camera key for 20 seconds, or use a paperclip to press the reset button.
Problem 9:
Do I need to connect the camera WiFi and open the App every time I drive?
Solution:
No need, the camera is automatically turned on and off. The camera will automatically turn on when the car is on and turn off when the car is off.
Problem 10:
What should I do if I can't find the WiFi?
Solution:
1.First, remove the memory card and then search for WiFi, because memory card failure will cause the camera to have no WiFi.
2.Press and hold the camera button for 20 seconds, or use a paper clip to press the reset button. Restore factory settings.
3. Check whether the camera's light is always on. If there is no light, it means there is no power supply, then there will be no WiFi.
Warm and Important Tips
About Products:
It would be great if you could tell us the model and year, plus we would also like a photo where we can see the front and side of the rear view mirror cover.
The single front camera version is "4K Front Cam 64GB". The front and rear dual camera versions are "2K Dual Cam 64GB" and "4K Dual Cam 128GB".
All rear cameras in our store are 1080P resolution.
All dash cameras can use up to 128GB memory card.
If you already have our single front camera version installed, you cannot add our rear camera. If you buy the front and rear dual camera version, you can install the front camera and not the rear camera.
Each dash camera is equipped with 1 cable to connect the front camera by default, additional cables cost between US$20 and US$35, if you need them, please let us know.
All pictures are for reference only, different batches with different details, please subject to real product.
About Taxes:
The item price is not including any taxes or charges locally, if the parcel get stuck at local customs, buyer need to contact the customs and do the customs clearance. We won't bear the customs taxes or any fees caused by custom or buyer reject package.
About After-sales:
1.Our store provides a one-year product warranty. If the product has quality problems within one year, we will provide you with free replacement parts. If it is confirmed that it cannot be repaired, we can replace you with a new product for free.
2.For damage caused by accident, misuse or modification, if replacement parts are required, the buyer is responsible for part cost and shipping.
3.For non-quality returns, if you prefer to get a full refund, you can apply for a return within 15 days of receiving the goods, and the buyer is responsible for the return shipping.
About Delivery:
We will send the items within 5 working days after getting your payment. We do not support modifying the receipt information after payment, please check the receipt information before paying.
About Feedback:
Five-Star feedback is our expectation. We hope that you can contact us before you leave a neutral or negative feedback, so that we can help you solve the problem.
